FUNERAL SERVICES

POLICY CLAIM

MAKING A FUNERAL CLAIM

When a loved one dies, a myriad of thoughts often run through our minds. However, for those among us with the gift of foresight and would have planned ahead, the burden of death, though depressing and heartbreaking, can be lessened considerably by the professional assistance from VINEYARD FUNERAL ASSURANCE.

DEATH IN THE HOME

If a death occurs in the home, you should report to your nearest police station. Once at the station, it is important to notify them you are our policyholder. The police will get in touch with us for the body removal procedures to be done.

DEATH IN THE HOSPITAL

Hospital staff will take care of the notification procedures to us and at the hospital police post and after that, they will notify us so that the body can be removed to our mortuary.

DOCUMENTATION REQUIRED

After this notification, the assurer reserves the right to make inquiries in order to satisfy itself that the deceased person was covered under the policy and also be entitled to call for any documents it may deem necessary. The following documents are usually required in the event of a claim:

i) Policy document

ii) National identity card of the deceased person or birth certificate if its minor

iii) Notice of death or burial order

iv) Any other authentic documentation endorsed by the police or by a medical practitioner

OUR CASKETS

We have a variety of caskets, all manufactured in-house by our manufacturing division.We have four variants for our policies and they are as follows:

2 Tier Casket Closed

2 Tier Casket

2 Tier Casket Open

3 Tier Casket

3 Tier Casket Open
Dome Casket

Dome Casket

Dome Casket Open

Flat Casket

Some of our caskets in the showroom

black-family

REPATRIATION

On death outside the country the following documentation is required for the transportation of the human remains.

  • A Copy of the deceased passport first page.
  • Burial Order.
  • Death Certificate (From District Registrar Home Affairs of source country).
  • Certificate of non Infectious Disease (From the Doctor who attended to deceased).
  • Embalming Certificate (From the Undertaker handling the Funeral).
  • Permit To Repatriate From the country of death.
  • Permit from Health Ministry (of exporting country).
  • An affidavit (From the Undertaker/ Funeral Director) stating that the body has been fully embalmed in accordance with International Health Regulations and that the Casket contains the body.
  • The above documents should be scanned and emailed in advance for clearance purposes with the Home Office but the original documents must accompany the human remains.
  • Any missing documentation will result in delays in the processing of the procedure.
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